Membership Benefits

  • Access to the SHiP monitoring toolkit, used for monitoring the housing management performance of managing agents

  • Use of the model Housing Management Contracts

  • Training - SHiP is responsive to the requests of members for training that meets their needs. SHiP members receive one free place per course, recent training includes:

    • Supported Housing and The Law

    • H&S compliance - THE BIG 7

    • Rent and Service Charge setting

    • Introduction to Agency Management relationship

    • Managing ASB in Supported Housing ( Housing Management)

  • Conference - Each year we deliver a very successful conference, with each member receiving one free place, as part of their membership. Additional places are available at very reasonable costs.

  • Special Events - We have hosted seminars on relevant topics, Eg Tenancy Reform act; Housing Law changes during Covid. In 2024, we are holding events in Leeds and London that bring together RsL’s and commissioners.

  • Excellent speakers - both at the annual conference and at general meetings, and we also regularly receive updates from Homeless Link, National Housing Federation and the DLUHC

  • Benchmarking - SHiP members work together to contribute to benchmarking clubs and to analyse the results

  • Sharing information and good practice - many members find this one of the most useful outcomes of SHiP membership. Member organisations effectively have access to a focus group of 55+ peers and the coveted SHiP email distribution list is put to good use to address queries and solve problems. Several organisations have even successfully recruited by this method!

  • Publications - SHiP members frequently share policies, procedures and other documents. SHiP is also producing an increasing number of Good Practice Guides for members. Our publications include:

    • Good practice guide on the use of office space by agencies

    • Consulting with agency managed residents

    • Involving housing associations in commissioning and procuring accommodation based support services

    • Smoking in bedrooms in shared accommodation

How to find out more 

If you would like to discuss joining SHiP, or to find out more about us, please get in touch.

For a list of current SHiP members, please scroll down.

Membership eligibility

Membership was traditionally to registered providers of social housing that provide supported housing. This year, SHiP has amended it’s membership criteria who allow 25% of members to be non-Registered Providers who provide, not for profit supported housing.

SHiP Meetings

  • The Agency Management Group - There is currently a very active and highly regarded sub-group covering matters around working with managing agents

  • SHiP General- this group covers matters relating to the provision and management of supported housing and the general care and support field. We frequently invite guest speakers to give presentations on relevant subjects.

  • SHiP North - Our newest group combines the work of General and Agency Management groups in to one meeting, helping to minimise travel, but also bringing a ‘North dimension’ to it’s activities.

  • SHiP is overseen by it’s Management Committee which meets quarterly and is made up of volunteers from the member organisations.

Membership Entitlements

Annual membership fee includes:

  • One free residential package at the annual conference

  • An invitation to all SHiP General, Agency Management, SHiP North meetings

  • An invitation to participate in any of the sub-groups and working groups

  • Access to the bespoke agency monitoring tool kit to ensure managing agents meet your housing management standards. This Toolkit can also be used in house as a quality management tool

  • Access to the model Housing Management Contracts

  • access to SHiP's publications, good practice guides, policies and procedures shared by member organisations and any other documents on the website 

Please contact us for up to date fees.

Current SHiP Members

Privacy Statement

If you become a member of SHiP we need to let you know that we require your work email and work phone number to provide you with member benefits e.g. invitations to meetings, news plus access to members webpages. This is regarded as personal information and as such we will ensure that this information and any other information is stored and processed in line with the General Data Protection Regulations, see our Data Protection and Privacy Statement 

If you want to find out what data we collect and how we process it please get in touch.